According to Microsoft, the path, including the filename, should not exceed 255 characters. Select the files and folders you want to sync to complete the setup.Īnother factor that can cause OneDrive not to sync data is the length of the path.Click the OneDrive (blue) folder from the left pane to open the wizard.Use the Windows key + E keyboard shortcut to open Explorer.In case you’re on a brand new computer, your files may not be syncing because you probably haven’t finished the OneDrive configuration. Note: Keep in mind that if you don’t choose to sync all your OneDrive folders when someone else shares a new folder or file, the new content won’t sync with your computer until you manually select it to do so. Select either the Sync all files and folders in my OneDrive or select the files and folders you want to sync to your computer.Make sure you select OneDrive folders to syncġ.) In Windows 10, Microsoft has moved to selective sync this means that you have to select manually the files and folders you want to sync before you can download or upload a file.Ģ.) You can select the files and folders you want to sync using the following instructions: If you’re not using the same Microsoft Account associated with your OneDrive account, you may want to create a new account using the correct credentials related to the cloud storage service.Follow the on-screen instructions to switch to your Microsoft Account.If the account is not connected, click the Sign in with a Microsoft account instead option.
Select Settings > Accounts > Your email and accounts.Use the Windows key + I keyboard shortcut to open the Settings app.When OneDrive isn’t syncing, you want to make sure your account is connected to Windows 10, and you also want to ensure you’re using the correct Microsoft Account.(This will open the OneDrive folder indicating that the app is running.)Ĭheck if your OneDrive account is connected to Windows 10 Open the Start menu, do a search for OneDrive, and open the desktop app.
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